We wish customers and partners a Merry Christmas and a Happy New Year.
We are moving
From December 30th 2021 our new address is: Billedskaerervej 17, 1 sal, 5230 Odense M, Denmark
Our ROB-EX Support is open all summer
Mail: support@rob-ex.com or phone: 0045 7022 0170 – press 2 for Support.
Resilience achieved through digital production scheduling
With the covid-19 pandemic, manufacturing enterprises have become acutely aware of the need for resilience, i.e. the ability to adapt successfully to external and internal jolts, challenges and changes. However what can manufacturing enterprises do, when society is locked down, and key people in the organisation are told to work from home? How is it even imaginable that production planners can carry out their scheduling just as efficiently from home?
Visual plans give better understanding and responsiveness
“ROB-EX is a great help in our planning process. One of the big advantages is that it makes our plans visual so that everyone can understand them and so that all dependencies are clear. We see the gaps at once and can make adjustments in time,” says Christian Juul Jørgensen, Country Manager Latvia at East Metal.
Now we can deliver an order confirmation in only 5 minutes
With ROB-EX the planning process at Knudsen Extrusion has become easier, faster and with less friction. It used to be a cumbersome work to process a customer order because the consequences had to be calculated in Excel. Now the planning staff can execute quick and precise analyses in ROB-EX so that the customer can get an almost immediate response.
New Supporter and Support Team Lead in ROB-EX Support
At the end of January, we said goodbye to Christoffer Bryld, after 4 years in ROB-EX Support. We thank Christoffer for his great commitment and for leading ROB-EX Support and establishing the formal and professional support department that we have today. We are very happy to announce that Katrine Tangaa Andresen, also ROB-EX Support and who many already know for great support and kindness, has taken over as Support Team Lead.
ROB-EX Dashboard provides transparency and improves collaboration between departments – and across borders
With ROB-EX Dashboard, management at Cimbria Manufacturing is always in control of the order status, and they know how busy things are in production and the exact areas in which capacity may be under pressure. It makes it much simpler to visualise how capacity and turnover are interconnected, and to maintain the right balance between them. Management and sales are able better equipped to schedule future initiatives, when they know the precise status of operations, both day to day as well as three months ahead.
Big step for ROB-EX Cloud
In the next version, which we are developing right now, we are taking a big step with the ROB-EX client so that it supports a wide range of features. Therefore, even more will soon be able to use a browser as their preferred access to ROB-EX.
It is all about world-class customer service
ROB-EX Support guides and advises customers and partners from around the world on specific issues, settings, tips and tricks and much more. It is important to us that our ROB-EX users continuously reap great value from using ROB-EX – also when we are no longer by their side.