Installation guide: ROB-EX Client

When you press the link to a file that you wish to access, you will be requested to log in. Log in with the password that you have received from your vendor (ROB-EX or your local vendor).

  1. Download the installation program to your chosen location (local hard drive or file server). Use this installation program to install both the ROB-EX Planner and the ROB-EX Viewer.
    Download ROB-EX Scheduler Installer (approx. 300 MB).
  2. Run the installation program by double-clicking the downloaded program from step 1. (.exe-file). In the first window click Next.
  3. Select “New” and desired runtime language (e.g. English), and Click “Next”.
  4. Click “I Agree” to accept the License Agreement.
  5. Select the “Planner” product to install a standard ROB-EX Planner, click “Next”
  6. Choose the directory in which you wish to install ROB-EX via the “Browse” button.
    If you are going to operate with several planner licenses and/or a network license, we recommend that you install the program on a file server with reader/editor rights for all users of the ROB-EX program.
  7. Click “Install” to start the installation.

To install ROB-EX Client with Operator (Shop Floor), repeat steps 2-7. IMPORTANT: remember to choose the product ”Planner with Operator” in step 5.

To install ROB-EX Viewer, repeat steps 2-7. IMPORTANT: remember to choose the product ”Viewer” in step 5, and choose another installation library than the one chosen during the installation of the planner client.

Installation guide: ROB-EX Server

  1. Check that the following system requirements are met:
    a) Microsoft SQL Server instance running on a local or remote server PC. The SQL Server instance must have the TCP/IP network protocol in on-mode, and must allow Mixed Mode Authentication.
  2. The same installation program downloaded for the client is used. If not already downloaded, then download installer from this link:
    Download ROB-EX Scheduler Installer (approx. 300 MB).
  3. Run the installation program by double-clicking the downloaded program. In “Installation options” choose “New” and on the “Choose Components” page select “Multiuser Server”
    a) Important: If any of the system requirements are lacking, read error-notifications carefully and carry out the instructed actions, then restart the installation program.
  4. Choose the directory in which you wish to install ROB-EX Server via the “Browse” button. Click Next
    a) Notice that the last number in the destination folders name, specifies the server instance number (it is supported to install more than one server instance). Directories with name ganttServer or ganttServerG2 will be interpreted as instance no. 1. The folder name ganttServerG2_2 as instance 2, ganttServerG2_3 as instance 3, etc.
  5. On the Database connection setup page, choose the SQL Server instance going to host the ROB-EX Server database (the syntax is <server-host>\<server-instance>. E.g. RBX02\SQLEXPRESS . The part with \<server-instance> is optional. The SQL Server instance specified must have the TCP/IP network protocol in on-mode, and must allow Mixed Mode Authentication. Specify user and password. If both are empty Windows AD authentication is used. The authorization will not be stored, it will be used only during installation of the database and creation of a default user.
  6. When installation is complete, the ROB-EX Server service must be started. Either turn on the setting “Start Multiuser Server service” on the last page of the installer. Alternatively start the service manually from the Windows Services Manager. Locate the service “ROB-EX Server G2 Instance #” and start it.
    a) In the event of installation problems, check the log file: “c:\program files (x86)\ROB-EX\ganttServer\server\gantt\log\server.log”.
  7. Administration of server users and Active Directory settings is carried out via the Web Administration pages http://localhost:9090/
  8. For more information check the “Multiuser” chapters of the online users manual.

Installation guide: License Server Service

License Server Service is typically installed at the same server as ROB-EX Server.

When you press the link to a file that you wish to access, you will be requested to log in. Log in with the password that you have received from your vendor (ROB-EX or your local vendor).

  1. Download the installation program to your chosen location (local hard drive or file server).
    Download ROB-EX Gantt Client (approx. 300 MB)
  2. Run the installation program by double-clicking the downloaded program from step 1. (.exe-file). In the first window click Next.
  3. Select “New” and desired runtime language (e.g. English), and Click “Next”.
  4. Click “I Agree” to accept the License Agreement.
  5. Select the “Floating License Server” product to install a license server, click “Next”
  6. Choose the directory in which you wish to install ROB-EX via the “Browse” button.
    If you are running with a ROB-EX Server, select same server for the installation, or locally if ROB-EX is used in a single user environment.
  7. Click “Install” to start the installation.
  8. Click “Finish” and leave check mark in “Start License Server service” to complete the installation.
  9. At this point the License Server is running – however no license has been activated yet. Follow Activating a license to complete licensing activation

Contact ROB-EX support


Telephone: 7022 0170 and press “2”
Mail: support@planning.novotek.com